Signature process on a customer-facing display

Accelerate Front Desk Key Handovers with Signature Station

By Pasi HarjuJune 23, 20264 min read

KeyRegister’s dedicated Signature Station helps staff collect contract signatures at the service desk without having to hand over their own device or send a separate signature link to the customer.

In-person key handovers and lease signings often face a bottleneck at the very last step: collecting the signature.

We've introduced the new Signature Station feature to KeyRegister to make in-office contract signing faster and more effortless.

With Signature Station, staff can push a digital contract directly to a separate customer-facing screen, such as a tablet on the reception desk. The customer can instantly review and sign the contract without opening email links, downloading apps, or borrowing an employee's device.

How Signature Station Works

The signing process is fully managed by your staff, meaning the customer doesn't have to worry about any technical steps.

  1. 1

    Connect

    Staff connects a separate display, such as a tablet, to act as the Signature Station.

  2. 2

    Send

    Once the contract is ready in KeyRegister, the employee selects 'Add signature' and pushes the contract to the Signature Station.

  3. 3

    Sign

    The contract opens on the customer display, where they can easily review and sign it.

  4. 4

    Complete

    Staff monitors the signing progress from their own screen. Once the signature is complete, the customer display returns to standby mode, ready for the next customer.

The customer doesn't need to log in, search for a reservation number, or download any apps. Staff controls the workflow within KeyRegister, ensuring a seamless signing experience for the customer.

Built for Reception and Service Desk Operations

Signature Station is developed for environments where documents are signed on-site and customer interactions need to be completely frictionless.

  • property management offices
  • rental and leasing services
  • hotel front desks
  • locksmith service points
  • facility and security service desks
  • car rental agencies

We wanted to make deployment as cost-effective as possible. Signature Station doesn't require purchasing any proprietary hardware. It runs via a web browser on standard touch-screen devices, allowing teams to utilize a tablet or display that best fits their office environment.

For the best user experience, we recommend using a modern 10–11 inch tablet in landscape orientation, locked in kiosk mode. This creates a dedicated signing terminal that is easy for staff to manage and effortless for customers to use.

Choose the Right Signing Method for Every Situation

Signature Station doesn't replace your existing digital signing workflows—it complements them. This ensures your team can always select the most suitable method for the situation at hand.

Customer SituationRecommended Signing Method
The customer is remote or signing prior to arrivalSend a signature link via SMS or email
The customer is next to the staff member for a quick, one-off signatureSign on the staff member's device
The customer is at the service deskPush to Signature Station

Ready to Streamline Your In-Office Handovers?

Reach out to our team to see how Signature Station can simplify on-site contract signing. Let's make key handovers faster and easier to manage.

Contact us

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