Secure key management for critical remote sites

Grant maintenance teams time-limited access to on-site keys. LivionKey reduces unnecessary key retrieval trips and securely manages mechanical keys at critical remote sites.

LivionKey Smart Key Automat at a remote site for contractor access management

CHALLENGES

Centralized key handovers slow down remote site maintenance

Physical keys for unmanned remote sites cause unnecessary driving, administrative overhead, and delays during disruptions.

Centralized key handovers

Maintenance technician driving a long distance to the central office to retrieve physical keys

Forcing maintenance technicians to retrieve keys from the central office before every visit causes delays and drives up costs. These expenses accumulate rapidly with a high volume of sites and visits.

Move keys closer to the site

Deploy key automats directly at or near your remote sites. Technicians can drive straight to the location and retrieve the key using a pre-assigned, time-fenced PIN code.

Long response times during disruptions

Telecom tower offline while a technician retrieves keys from a distant depot

When a telecom tower, power substation, or other critical site requires urgent maintenance, retrieving keys from a depot delays repairs and puts strict SLA targets at risk.

Grant instant access remotely

Administrators can issue a time-fenced PIN code via SMS to the nearest field technician. The technician can instantly access the key on-site without a detour to the central office.

The security risk of unreturned keys

Paper key sign-out log with missing return entries

A paper sign-out log cannot tell you in real time who has a key or if it was returned on time. Unreturned keys cause administrative headaches and represent a major security risk at critical sites.

Automated tracking and alerts

LivionKey tracks every pickup and return in real time. If a key is not returned as scheduled, the system triggers an alert. Every return records a photo, timestamp, and user details.

CUSTOMER STORY

Cellnex Sweden

Access management across 3,000+ telecommunications sites.

Cellnex Sweden required a highly reliable and redundant solution to monitor mechanical keys at their critical sites. LivionKey complements their iLOQ access control, centralizing mechanical key data into one unified platform.

We wanted a solution to see in real time who has the key and when it will be returned. We needed a secure and reliable integration without additional administrative work, and that is exactly what we got with the Livion and iLOQ solution.

Daniel, Operations and Maintenance, Cellnex Sweden

OUR SOLUTION

Software, key automats, and integrations in one seamless package

LivionKey combines cloud-based management software, key automats suited for remote sites, and deep system integrations. Keys are stored on-site, access is strictly monitored, and maintenance workflows are fully automated.

LivionKey product family

Software: Centralized monitoring and auditing

Manage decentralized key automats directly from the cloud. Generate time-fenced PIN codes for key handovers, track pickups and returns in real time, and access comprehensive audit trails for every key event.

Hardware: Key automats for remote sites

Mechanical keys are securely stored directly at or near the remote site. Maintenance teams can access the keys exactly when the job requires, completely eliminating detours to the office or depot.

Integrations: Sync with workforce and service management systems

Connect LivionKey to your field service and IT service management (ITSM) systems. Approved work orders automatically generate time-fenced PIN codes without any manual intervention.

USE CASES & WORKFLOWS

Choose the right use case or workflow

Explore how infrastructure and telecom operators leverage LivionKey for remote site key management.

Contractor and maintenance access

Contractor and maintenance access

Manage access for maintenance teams and subcontractors at remote sites. Issue time-fenced PIN codes for key pickup, reduce centralized handovers, and maintain a complete event history for every pickup and return.

iLOQ S50 access control extension

iLOQ S50 access control extension

Ideal for sites where perimeter doors are opened with an iLOQ S50 mobile key. When an authorized person unlocks the door, LivionKey instantly creates a time-limited agreement for the necessary internal mechanical keys.

Ready to reduce your remote site key logistics?

LivionKey helps you move mechanical keys closer to the job site and ensures all maintenance access is strictly monitored. Let's discuss how our solution fits your remote sites.