Automate the Complete Car Service Workshop Workflow: From Drop-Off to Payment & Pickup

The Fortus Pay and LivionKey integration removes manual reception tasks entirely. By connecting your payment flows directly to physical key management with the LivionKey30 Outdoor, you create a secure payment-verified pickup loop that works 24/7, allowing you to extend car service workshop opening hours without extending staff shifts.

How the Automated Loop Works

• Service Appointment & Smart Drop-Off: When a customer schedules a service appointment, they automatically receive a PIN code via SMS. This allows them to drop their key in the LivionKey locker the night before or early in the morning, completely bypassing the reception queue.

• Technician Access: Mechanics receive a code to fetch the key and start work immediately. There is no downtime waiting for reception to hand over keys, and all activity is logged in the system.

• Service Completion & Payment: When the repair is finished, the cost is entered into the DMS. Fortus Pay automatically sends a 'Pay-By-Link' to the customer via SMS. They can pay via Card, Swish, or Invoice (with Fortus assuming the credit risk).

• 24/7 Pickup: Once paid, the customer receives their pickup PIN instantly. They can collect their vehicle late at night or on weekends without you needing staff on-site.

Why Car Service Workshops Are Switching

• Measured ROI in <1 Year: By saving just 15 minutes of admin time per key operation, the system pays for itself rapidly through reduced labor costs.

• Remote Payments: Customers pay via SMS link (Card, Swish, or Invoice) wherever they are—no need for them to return to the car service workshop during opening hours.

• Secure Cash Flow: With integrated financing, you get paid immediately even if the customer chooses an installment plan.

• Nordic Durability: LivionKey30 Outdoor, IP43-rated and operational from -40°C to +40°C, ensuring reliability in harsh winters.

• Total Accountability: Every interaction is digitally logged, ending disputes about when a car was returned or picked up.

Compatibility & Setup

This seamless ecosystem relies on deep integration with your Dealer Management System. It is currently fully operational with Winassist. If you use a different DMS, contact us and we will help you find the best setup for your environment.