Changelog

Flexibility Unlocked: Introducing a New Way to Manage Key Pickups and Returns

By Yassine JouahriSeptember 17, 20258 min read

Discover how our new dynamic pickup and return location feature bridges the gap between manual and automated key management, providing unmatched flexibility for your operations.

At Livion, we understand that modern key management isn't a one-size-fits-all solution. Your operational needs are diverse. Some keys require the robust, 24/7 access of our automated Key Automats, while others are managed perfectly well with the personal touch of manual handovers at the office using the LivionKey Register.

But what happens when you need the best of both worlds? What if a key, typically handed out manually, needs to be returned securely after hours?

We heard you, and we're excited to announce a feature that bridges this gap perfectly.

The Challenge: Bridging Manual and Automated Key Management

Many of our customers use a hybrid approach to key management. High-traffic keys for vehicles, facilities, or restricted areas are ideal for our Key Automats, providing a full audit trail and automated access control. At the same time, keys for specific projects or temporary use are often managed manually at a service desk or office, tracked efficiently through our LivionKey Register.

The challenge has been the lack of interoperability between these two systems. A key taken from the office couldn't be easily returned to an automated Key Automat, and vice-versa. This could create logistical hurdles, especially for teams working outside standard office hours, limiting flexibility and creating unnecessary administrative work.

The Solution: Introducing Dynamic Pickup and Return Locations

To solve this, we are thrilled to introduce the Changing the key pickup and return location feature.

This powerful new functionality creates a seamless link between your manual and automated key management processes. You now have the freedom to decide, on a case-by-case basis, how and where a key is picked up and returned.

Example scenario: An employee picks up a project key from the office receptionist in the morning (a manual handover tracked in LivionKey Register). After completing their work late in the evening, long after the office has closed, they can now securely drop that same key off at a designated LivionKey Automat. The system logs the return instantly, the key is secured, and it's ready for the next user without any manual intervention.

Key Benefits for Your Operations

This feature is more than just a convenience; it's a strategic enhancement to your workflow. Here's how it benefits you:

  • Unmatched Flexibility: Adapt to any situation. You are no longer locked into a single method for a key's entire lifecycle. Choose the most convenient pickup and return option for each specific task or user.
  • Increased Efficiency: Reduce administrative bottlenecks and eliminate the need for staff to be physically present for every key return. This frees up your team to focus on more critical tasks.
  • Enhanced Security & Accountability: Ensure keys are always returned to a secure location, even after hours. Every handover, whether manual or automated, is tracked within the LivionKey system, maintaining a complete and unbroken audit trail.
  • Smoother Operations: Create a more streamlined experience for your employees and contractors. They can pick up keys where it's most logical and return them where it's most convenient, improving workflow and reducing delays.

How It Works

The dynamic pickup and return location feature seamlessly integrates with your existing LivionKey ecosystem:

  • Configure flexible pickup and return rules for different key types
  • Enable cross-system compatibility between manual and automated processes
  • Maintain complete audit trails regardless of pickup/return method
  • Set up automated notifications and alerts for key movements
  • Access real-time reporting across all key management touchpoints

👉 Learn more about integrated key management with our LivionKey Register and see how it works in harmony with our entire ecosystem.

Explore LivionKey Register

Get Started Today

The ability to dynamically change key pickup and return locations is designed to make your key management system more agile and responsive to your real-world needs. It's about giving you control and making smart, secure key handling simpler than ever.

Ready to integrate this new level of flexibility into your operations? We are committed to continuously improving our solutions to meet your evolving needs.

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