Contractor collecting an iLOQ S5 key from LivionKey20 directly at the property

Why Are You Paying Maintenance Technicians to Sit in Traffic?

By Pasi Harju•February 26, 2026•4 min read

Fetching and returning keys creates expensive wasted time, and the property owner foots the bill. LivionKey20 and iLOQ S5 move the keys to where the work is: the property.

Every property manager knows the "key run." It is a familiar, everyday problem in property management that quietly drains budgets and delays necessary work.

When a plumber, cleaner, or electrician needs access to a building, the process is inherently inefficient:

Drive to the property management office or locksmith.
Wait in line, sign for the key.
Drive to the site (work finally begins).
Do the job.
Drive back to return the key.

If the job itself takes 30 minutes, but the key logistics take an hour, you pay for an hour and a half. The invoice keeps running even when the work isn't progressing.

This unnecessarily inflates property maintenance costs and increases emissions.

LivionKey20 for iLOQ S5 turns the property into its own "key office."

The solution eliminates unnecessary driving while maintaining strict control over keys. The entire process is fully managed remotely by the property manager or locksmith:

Order & Verify: The contractor requests access rights. Since contractors are usually known partners, they are reliably identified. If needed, strong electronic authentication (e.g., banking credentials) can be required before handover.
Contract: The manager or locksmith creates a digital key contract for the exact duration of the job.
Pickup: The contractor receives a personal PIN code. They drive directly to the site, enter the code, and receive an iLOQ S5 key from the LivionKey20 automat—instantly programmed with the exact access zones needed.
Return: Upon completion, the key is returned to the device. This ends the contract and wipes the key's access rights for the next user.

Security meets efficiency.

The property manager doesn't need to stand by for key handovers, and the property owner doesn't need to pay for unnecessary driving. iLOQ S5 keys stay where they belong: at the property.