For property and facility management, the requirement is clear: key handovers must remain predictable even in exceptional conditions—without last-minute manual workarounds.
LivionKey20 and 30 key automats are designed to:
- Ensure key handovers continue during outages.
- Alert admins immediately when conditions change.
- Recover automatically once external power or connectivity is restored.
Field Experience: Tested by Nordic Storms
During recent storms across the Nordics, LivionKey units continued to operate on backup power despite widespread grid failures. This is the system's core purpose: supporting daily operations even when conditions are less than ideal.
Power and Connectivity – How the System Responds
Disruptions typically fall into two categories, both of which require a controlled response:
1. External Power Outage
When the automat detects a power loss, it enters a managed exception mode:
- Immediate Notification: Designated personnel are notified that the unit is running on battery power.
- Operational Continuity: The unit continues to function using its internal battery. Operating time depends on the usage volume during the outage.
- Low Battery Warning: If the outage is prolonged, the system provides an early warning, allowing for a planned manual fallback before the unit shuts down.
- Automatic Recovery: Once power returns, the system resumes normal operation and recharges automatically without manual intervention.
2. Connectivity Issues
LivionKey key automats are designed to operate without a continuous internet connection. Critical functions are executed locally, and data is automatically synchronized once the connection is restored. This ensures full traceability even during offline periods.
LiFePO4 Technology: Safety and Longevity
LivionKey20 and 30 units utilize LiFePO4 (Lithium Iron Phosphate) batteries. This choice is based on professional requirements: the chemistry is thermally stable and safe, with a significantly longer lifespan than standard lithium batteries. In property environments, this translates to reliable standby performance and predictable behavior for years to come.
Checklist for Property and Service Teams
- Route Notifications Correctly: Ensure alerts reach the people capable of reacting (avoiding generic "info" inboxes).
- Define the Escalation Path: Who visits the site if an outage is prolonged, and what is the manual backup plan?
- Analyze Disruptions: Periodically review the system logs to identify recurring issues, such as unstable local networks.
FAQ
Will key handovers stop during a power outage?
No. The system switches to backup power, allowing for key pickups and returns during the outage.
Does the device need a manual restart after power is restored?
No. The unit detects the return of external power, resumes normal operation, and begins recharging the battery automatically.
What happens if the outage lasts for days?
The system triggers a low-battery warning well in advance, allowing the team to take action before the unit runs out of power.
Does the automat work without an internet connection?
Yes. Critical functions are handled locally. All event data is synchronized with the cloud service as soon as the connection is restored.
Want to learn more about LivionKey reliability?
We're happy to demonstrate how LivionKey automats handle disruptions and keep your operations running smoothly around the clock.
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