# Automated 24/7 Service Workflow.

A completely seamless process: Your DMS creates the booking, Livion manages the key, and the payment gateway releases the car for pickup. See how data and keys flow.

## Metadata
- **Language:** en
- **Source page:** https://livionkey.com/solutions/24-7-workshop-automation
- **Markdown endpoint:** https://livionkey.com/solutions/24-7-workshop-automation.md

## Content
## route
- **slug:** 24-7-workshop-automation
## navigation
- **menu:** solutions
- **group:** default
- **label:** Workshop Service Automation
- **description:** Intake, mechanic access, and payment-gated pickup.
- **order:** 40
## navbar
- **origin:** Solutions
- **interest:** 24/7 Workshop Workflow
## hero
- **title:** Automated 24/7 Service Workflow.
- **description:** A completely seamless process: Your DMS creates the booking, Livion manages the key, and the payment gateway releases the car for pickup. See how data and keys flow.
- **secondary Button:** Calculate ROI
## process Map
- **title:** How the Process Works
- **description:** How data and keys move through the different phases of service.
### steps
#### step1
- **phase:** Intake
- **title:** Booking & Drop-off
- **description:** DMS creates a booking → Customer receives a PIN via SMS → Customer drops off the key securely in the smart kiosk.
#### step2
- **phase:** Service
- **title:** Starting the Work
- **description:** The mechanic retrieves the key with their personal PIN and moves the car directly into the service bay.
#### step3
- **phase:** Completion
- **title:** Return & Notification
- **description:** The mechanic returns the key to the kiosk → DMS marks the job as complete → Customer receives an automated payment link.
#### step4
- **phase:** Handover
- **title:** Payment & Pickup
- **description:** Customer pays for the service online → Payment gateway confirms the transaction → Customer receives a pickup code via SMS.
## ecosystem Map
- **title:** A Seamless Ecosystem
- **description:** We connect your existing tools intelligently. Information flows between systems securely, automatically, and strictly in real-time.
### nodes
#### livion
- **title:** LivionKey
- **subtitle:** Automated Key Handover
#### dms
- **title:** DMS / ERP
- **subtitle:** Operations Management
#### payment
- **title:** Payment Gateway
- **subtitle:** Frictionless Payments
## alternative Intake
- **badge:** Without Pre-booking
- **title:** KeyDrop – Unscheduled Drop-offs
- **description:** Accept towed vehicles and urgent service requests around the clock—fully automatically, without needing staff on call.
### items
#### trigger
- **title:** Quick Start via QR Code
- **description:** The customer scans a QR code on the kiosk screen, which opens the service flow directly on their smartphone.
#### process
- **title:** Details Captured & Key Secured
- **description:** The customer enters their contact info and license plate. Your system automatically creates a new work order, after which the key is safely deposited into the kiosk.
## outdoor Endpoint
- **eyebrow:** Smart Key Kiosk
- **title:** LivionKey30 Outdoor
- **description:** A smooth workflow requires reliable hardware to back it up. The LivionKey30 Outdoor is built for high-volume exterior use at busy workshops. Customers can drop off and pick up keys securely in any weather—even long after the garage doors are closed.
- **why It Matters:** Key Advantages
### features
#### capacity
- **title:** Capacity for Daily Rushes
- **description:** A 30-key capacity ensures you won't run out of space, even on the workshop's busiest days.
#### weatherproof
- **title:** Engineered for Harsh Elements
- **description:** Built to withstand freezing temperatures and strong winds. The robust design protects your customers' property securely around the clock.
#### integration
- **title:** Direct Connection to Your Systems
- **description:** The kiosk communicates directly with your DMS and payment gateway, ensuring PIN codes are always sent to the customer automatically and without delay.
- **cta:** Explore the Device in Detail
- **image Alt:** LivionKey30 Outdoor wall-mounted
## calculator
- **title:** ROI Calculator
- **description:** Calculate the savings generated by automating key handovers.
### operations
- **label:** Monthly Service Jobs
- **unit:** cars
### assumptions
- **admin Time Label:** Time saved per service job
- **hourly Cost Label:** Front desk hourly cost
### results
- **yearly Savings Label:** Estimated Annual Savings
- **yearly Savings Subtext:** Assumption: {{minutes}} min saved per job
- **roi Payback Label:** Payback Period
- **roi Payback Subtext:** Based on an assumed hourly rate of {{hourlyCost}}/h
- **disclaimer:** This calculation is based on typical industry costs.
- **cta:** Request a Detailed Savings Report
### modal
- **title:** Where should we send your detailed ROI report?
- **description:** Enter your work email to receive a personalized breakdown of your savings directly in your inbox.
- **email Label:** Work Email
- **email Placeholder:** name@company.com
- **email Invalid:** Please enter a valid work email.
- **generic Error:** Something went wrong. Please try again.
- **submit:** Send Report
- **submit Pending:** Sending...
- **cancel:** Cancel
- **close:** Back to Calculator
- **success Title:** Report Sent!
- **success Description:** Your personalized savings breakdown is on its way. Check your inbox.
### report Email
- **subject:** LivionKey ROI Estimate: Save {{annualEfficiency}} annually
- **greeting:** Hi,
- **intro:** Here is the calculation you requested regarding the savings from automating your key handovers.
- **based On Input:** Based on your inputs
- **projected Savings:** The estimated annual savings generated by the LivionKey system is roughly
- **numbers Title:** The numbers behind the estimate:
- **assumption Note:** Note: This is based on a 10-minute time saving per car.
- **uniqueness:** The calculation relies on industry averages. Since every workshop's daily reality is unique, we'd be happy to calculate the exact savings using your specific metrics.
- **reply Cta:** Just reply directly to this email, and we can look together at how LivionKey fits into your booking system and processes.
- **closing:** Best regards,
- **sender Name:** Livion Sales Team
- **website Text:** www.livionkey.com
- **website Url:** https://www.livionkey.com
- **less Than One Year:** < 1 year
- **year Unit:** year
- **years Unit:** years
## cta
- **title:** Ready to streamline your workshop's daily operations?
- **description:** Our experts will help map out a seamless integration specifically for your DMS and premises.