# Secure key management for critical remote sites Grant maintenance teams time-limited access to on-site keys. LivionKey reduces unnecessary key retrieval trips and securely manages mechanical keys at critical remote sites. ## Metadata - **Language:** en - **Source page:** https://livionkey.com/industries/critical-infrastructure - **Markdown endpoint:** https://livionkey.com/industries/critical-infrastructure.md ## Content critical-infrastructure industries default Critical Infrastructure For key management of telecom, energy, and other distributed sites. Critical Infrastructure ## Secure key management for critical remote sites Grant maintenance teams time-limited access to on-site keys. LivionKey reduces unnecessary key retrieval trips and securely manages mechanical keys at critical remote sites. Explore use cases ## Centralized key handovers slow down remote site maintenance ### Physical keys for unmanned remote sites cause unnecessary driving, administrative overhead, and delays during disruptions. CHALLENGES ### Centralized key handovers Forcing maintenance technicians to retrieve keys from the central office before every visit causes delays and drives up costs. These expenses accumulate rapidly with a high volume of sites and visits. #### Move keys closer to the site Deploy key automats directly at or near your remote sites. Technicians can drive straight to the location and retrieve the key using a pre-assigned, time-fenced PIN code. ### Long response times during disruptions When a telecom tower, power substation, or other critical site requires urgent maintenance, retrieving keys from a depot delays repairs and puts strict SLA targets at risk. #### Grant instant access remotely Administrators can issue a time-fenced PIN code via SMS to the nearest field technician. The technician can instantly access the key on-site without a detour to the central office. ### The security risk of unreturned keys A paper sign-out log cannot tell you in real time who has a key or if it was returned on time. Unreturned keys cause administrative headaches and represent a major security risk at critical sites. #### Automated tracking and alerts LivionKey tracks every pickup and return in real time. If a key is not returned as scheduled, the system triggers an alert. Every return records a photo, timestamp, and user details. ## Cellnex Sweden CUSTOMER STORY Access management across 3,000+ telecommunications sites. Cellnex Sweden required a highly reliable and redundant solution to monitor mechanical keys at their critical sites. LivionKey complements their iLOQ access control, centralizing mechanical key data into one unified platform. We wanted a solution to see in real time who has the key and when it will be returned. We needed a secure and reliable integration without additional administrative work, and that is exactly what we got with the Livion and iLOQ solution. Daniel, Operations and Maintenance, Cellnex Sweden ## Software, key automats, and integrations in one seamless package OUR SOLUTION LivionKey combines cloud-based management software, key automats suited for remote sites, and deep system integrations. Keys are stored on-site, access is strictly monitored, and maintenance workflows are fully automated. See how it works in practice ### Software: Centralized monitoring and auditing Manage decentralized key automats directly from the cloud. Generate time-fenced PIN codes for key handovers, track pickups and returns in real time, and access comprehensive audit trails for every key event. ### Hardware: Key automats for remote sites Mechanical keys are securely stored directly at or near the remote site. Maintenance teams can access the keys exactly when the job requires, completely eliminating detours to the office or depot. ### Integrations: Sync with workforce and service management systems Connect LivionKey to your field service and IT service management (ITSM) systems. Approved work orders automatically generate time-fenced PIN codes without any manual intervention. ## Choose the right use case or workflow ### Explore how infrastructure and telecom operators leverage LivionKey for remote site key management. USE CASES & WORKFLOWS ### Contractor and maintenance access Manage access for maintenance teams and subcontractors at remote sites. Issue time-fenced PIN codes for key pickup, reduce centralized handovers, and maintain a complete event history for every pickup and return. Read more ### iLOQ S50 access control extension Ideal for sites where perimeter doors are opened with an iLOQ S50 mobile key. When an authorized person unlocks the door, LivionKey instantly creates a time-limited agreement for the necessary internal mechanical keys. Read more ## Ready to reduce your remote site key logistics? LivionKey helps you move mechanical keys closer to the job site and ensures all maintenance access is strictly monitored. Let's discuss how our solution fits your remote sites.